Pacific Direct Line operate a monthly shipping service from Auckland to Norfolk Island with the vessel Norfolk Guardian.

Pacific Direct Line also operates a shipping service from Fiji and other Pacific Islands to Norfolk Island via Auckland.

Pacific Direct Line in conjunction with their partners Pacific International Lines provide a Full container shipping service from more than 500 locations in 95 countries to Norfolk Island via Auckland.


Cargo Bookings

All cargo must be booked prior to delivery with

Pacific Direct Line

Tel: +649 308 3939

Tollfree: 0800 PDL 123



Cargo Receivals

All cargo must be delivered to the wharf in either Auckland or Napier.
In Auckland all cargo is received at:

Wallace Investments

Freyberg Wharf, Ports of Auckland

Mon-Fri 07:30 – 15:00

  • Cut-off is 1 working day before vessel arrival in Auckland;
  • All cargo received for export should be palletised and shrink-wrapped in dark plastic for cargo safety;
  • A Customs Export Delivery Order is required before the cargo will be accepted for shipment;
  • Cargo must be marked with Consignee name & Booking Reference;
  • Cargo measurements must include the pallet;
  • All trucks delivering cargo to the wharf in Auckland must have approval from the Ports of Auckland before entry is granted;
  • Dangerous Goods Declarations must be submitted for approval 3 days prior to vessel arrival. A copy must accompany the cargo when delivered to the wharf.
  • Personal Effects are prohibited from being loaded in motor vehicles